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5 excuses we use to resist the adoption of new tools

By Tiina Raekallio on May 31, 2018 5:06:32 PM

Organizational development calls for good management and a great deal of courage. Good management includes encouraging participation. In large organizations, ensuring that everyone is heard usually takes a long time. This is where digital tools excel: they help everyone express themselves, making the discussion transparent.

A digital platform is just one tool for implementing change, but many people are afraid of using such a platform, as it exposes them to a new work culture—that is, it requires them to change their routines and way of thinking.

This is one of the great paradoxes of implementing change, and it deserves more attention. This fear is a very human response, but it’s no reason to avoid taking important steps. Howspace has answers to the five excuses most commonly used to put off change.

1. "Yet another new tool and password"

Unlike most digital tools, Howspace does not require a password. It combines the best features of different digital channels and often suffices to replace all of the digital tools previously used by an organization. Howspace ensures that the discussions related to change take place in a single channel, instead of spreading out among multiple channels, such as e-mail and the intranet. 

Howspace will make your day-to-day work run more smoothly, as it is easy to learn and allows for various ways to communicate and encourage participation.

 2. "There’s no way people will get behind this 

I would, but others wouldn’t. This type of thinking ignores the fact that employees increasingly appreciate the opportunity to voice their opinion. In many workplace communities, the same people are always the most vocal. The rule of the loudest is a major obstacle to change and development.

Perhaps the more silent ones are better at expressing themselves in writing. I have noticed this in many workplace communities. Howspace enables everyone to express their opinion, be it by speaking or writing, submitting photos and videos, answering multiple-choice questions, or simply giving a thumbs-up. The platform also enables people to comment as a group.

I don’t think that increased interaction is bad news in any workplace community. Poor flow of information is one of the most common workplace complaints, and a digital platform offers many improvements in this respect. Interaction becomes a natural part of day-to-day work.

3. "I don’t have time to learn any more new things"

It’s understandable that learning new things seems difficult and time-consuming. However, I’m convinced that you will save a great deal of time when you start guiding change through a digital channel, compared with whatever method you are currently using. You will have access to a tool that also increases the effectiveness of change and communication between people. It simply facilitates work and speeds up processes by enabling you to eliminate unnecessary phases, as well as needless meetings and business trips, for example.

The more open your work processes become using Howspace, the less time you will need for reporting, which will save you even more time. 

For example, you can easily create small surveys that people can answer in a minute. This enables you to involve your target group and find out what each of them is thinking. Consequently, you can check the direction of change at any time, together with others, by asking questions and sharing thoughts and ideas.

4. "Anyone can write anything there"

A digital platform makes all opinions visible, promotes transparency and reduces hierarchy in the workplace community. This means that critical as well as positive opinions will be expressed, and many people fear this.

However, this risk must be taken if you want to promote a new operating culture. An organization that tries to control openness is not ready for genuine interaction and discussion. Humanity is about diversity, and discussion is about different opinions. Why does that feel so difficult and dangerous?

Are you afraid that you don’t have the tools to respond to a diverse range of feedback or critical comments? Howspace will provide you with such tools. And it also makes your job easier by enabling everyone to participate, for example. In fact, the opportunity to comment in and of itself reduces criticism. Howspace can be seen as a digital colleague and listener, offering the opportunity to let off some steam, clear the air and improve the work atmosphere.

5. "A digital leap will not resolve all our issues"

A tool will never resolve all the issues in your organization, not even those related to change. But it can make change much easier. We must harness digital tools to serve and help us, make things easier for us and facilitate change.

Implementing Howspace must always be based on a clear idea of what it is needed for and the ultimate goal of using it. For example, various phases of a change process can be digitalized using Howspace. Although Howspace is easy to use, not all of its features can be learned in an instant. However, the payoff for learning them can be huge.

By making it easier for others to participate, you'll reduce your own workload in the processalmost without conscious effort.


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